Welcome to Marvin Camel Safari. This Payment Policy explains the payment terms and conditions for booking camel safari tours, desert camping, sightseeing tours, and travel services through our website.
Booking Confirmation
- Tour bookings are confirmed only after receiving the required advance payment or full payment.
- Customers will receive booking confirmation through email, phone call, or WhatsApp after successful payment.
Accepted Payment Methods
We accept payments through:
- UPI Payments
- Bank Transfer
- Debit Card / Credit Card
- Online Payment Gateway
- Cash Payments (where applicable)
All payments must be made in Indian Rupees (INR) unless otherwise agreed.
Advance Payment
- Certain tours and customized travel packages may require advance payment to secure reservations.
- The remaining balance, if any, must be paid before the tour begins.
Pricing Policy
- All prices displayed on the website are subject to change without prior notice.
- Prices may vary during peak tourist seasons, festivals, holidays, or due to government taxes and operational costs.
- Final pricing will be confirmed at the time of booking.
Payment Security
We use secure payment methods and reasonable security measures to protect customer payment information. However, Marvin Camel Safari is not responsible for issues caused by third-party payment gateways or banking systems.
Cancellation and Refunds
- Refund eligibility depends on the cancellation timing and booking conditions.
- Refunds, if applicable, will be processed through the original payment method.
- Processing time for refunds may vary depending on banks or payment providers.
Failed or Pending Transactions
- If the payment amount is deducted but booking confirmation is not received, customers should contact us immediately with transaction details.
- Pending or failed transactions may take several business days for automatic reversal by the bank or payment provider.
Taxes and Additional Charges
Applicable government taxes, service charges, or additional fees may be included in the final billing amount depending on the selected services.
Contact Information
For payment-related questions or support, please contact us through our official website: